Imperial Tile USA Professional Tile Installation Palm Coast Florida (1)
Call (386) 276-5631

Privacy Policy

Effective Date: March 13, 2025

1. Introduction

Imperial Tile USA, LLC and ImperialTileUSA.com
(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard
your personal information when you interact with our website and services.

2. Information We Collect

  • Personal Information: Name, phone number, email address, and mailing address.
  • Service Details: Information regarding your tile needs and service requests.
  • Payment Information: If applicable, we collect payment details to process transactions securely.
  • Communication Preferences: Preferences regarding SMS, email, and phone communications.

3. How We Use Your Information

We use your information to:

  • Provide tile installation services and respond to inquiries.
  • Schedule appointments and send service confirmations.
  • Process payments for services rendered.

4. Digital Communications With Imperial Tile USA, LLC

4a. SMS, MMS, Phone Calls & Text Messaging

When you consent to receiving communications from us via SMS, carrier fees may apply.
You may accept SMS messages for Transaction Communications Only, Marketing & Company Updates Only, or Both.

Transactional Communications Include:

  • Appointment confirmations and reminders.
  • Service updates and service-related follow-ups.

Marketing & Company Updates Include:

  • Promotional offers and company announcements.
  • Frequency of marketing & company updates via SMS is less than 6 per year.

Opting Out of SMS Communications:

If you no longer wish to receive SMS messages, you may opt-out at any time by replying STOP to any SMS message.
Standard carrier fees may apply. Choosing STOP will end all SMS communications. You will receive a one-time confirmation of your opt-out.

Reply HELP for assistance at any time.

4b. Email Communications

When you consent to receiving communications via email, we will use email as the primary transactional communication.

Opting Out of Email Communications:

You may unsubscribe from emails by clicking the “unsubscribe” link at the bottom of any email.

Opting Out of Phone Calls

If you do not wish to receive calls, you may request to be added to our internal Do Not Call list by contacting us directly at
contact@imperialtileusa.com

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with trusted service providers who assist
us in operating our business, provided they agree to keep your information confidential.

Cookie & Tracking Practices

This website uses cookies and similar tracking technologies to improve site performance, analyze website traffic, and enhance the user experience.

5a. Cookies may be used to:

  • Remember user preferences and settings

  • Understand how visitors interact with the website

  • Support basic website functionality

We may use standard analytics tools (such as website performance or traffic measurement tools) that collect anonymous, aggregated data. This information does not identify individual users and is used solely to improve website usability and performance.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features or functionality of the website.

5b.Mobile Information Sharing

We respect your privacy.

Mobile information, including phone numbers and SMS consent data, is not shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.

Any mobile information you provide is used only for the purpose it was submitted (such as responding to inquiries or providing requested services) and is handled securely.

6. Data Security

We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

8. Questions About This Policy

If you have any questions or concerns about this Privacy Policy, please contact (386) 251-2030

Imperial Tile USA, LLC
36 FARRADAY LN
PALM COAST, FL 32137